You smell alcohol on a passenger who is causing a disturbance. What is the appropriate response?
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Correct!
Not quite. The correct answer is highlighted.
Correct answer to question 18 (Passenger): Address the disruptive behavior for the safety of all passengers, using company procedure or requesting assistance if needed
Why
A disruptive passenger is a safety issue for everyone aboard, so it needs to be handled through proper procedure in the moment rather than ignored or dealt with by abandoning them without process.
Updated: November 2026