What is a key part of managing passenger behavior on a passenger vehicle?

Pick an answer

1. Treating it as entirely the passengers' own responsibility
2. Ignoring passenger behavior entirely to avoid conflict
3. Addressing unsafe behavior, such as standing in a moving vehicle or blocking the aisle, calmly and promptly
4. Assuming only management staff can address passenger behavior, since drivers are not authorized to intervene without a supervisor present

Correct!

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